MUSICCONNECT — PRIVACY POLICY Last updated: 24 July 2026 MusicConnect ("MusicConnect", "we", "us") is a mobile app that helps pipers, drummers, dancers and other musicians connect — tracking competition results, joining bands, finding tutors, chatting, and more. This policy explains what information we collect, how we use it, and the choices you have. By using MusicConnect you agree to this policy. INFORMATION WE COLLECT - Account information: your email address and password. Passwords are stored securely (hashed) by our authentication provider — we never see your plain-text password. - Profile information: your name, profile photo, date of birth, country/region, music group, instrument, biography, roles, and band memberships — whatever you choose to add. - Content you create: chat messages, photos, and voice recordings you send; competition results and entries; sheet music and recordings you upload; lesson notes, homework, and goals. - Children's information: for accounts under 13, we collect a date of birth and a parent/guardian email address in order to obtain guardian consent. See "Children's privacy" below. - Subscription information: which subscription (if any) you purchase. Purchases are processed by the Apple App Store or Google Play and managed through RevenueCat. We receive your subscription status — we never receive or store your payment card details. - Usage information: in-app activity and diagnostic events, stored in our own systems to run and improve the app. We do NOT use third-party advertising or analytics networks, and we do NOT track you across other apps or websites. DEVICE PERMISSIONS With your permission, MusicConnect uses your device's: - Camera and photo library — to set a profile photo and send images in chat. - Microphone — to record voice messages and join lesson calls. - Notifications — to send you alerts about messages, lessons, competitions, and requests. You can change these permissions at any time in your device settings. HOW WE USE YOUR INFORMATION - To create and run your account and profile. - To provide core features: chat, bands, tutors and students, competitions and results, and gamification. - To process and manage subscriptions and unlock premium features. - To keep the community safe (moderation of reported content and enforcing age-appropriate restrictions). - To send you notifications you've enabled. - To fix problems and improve the app. HOW WE SHARE INFORMATION We do NOT sell your personal information. We share it only with service providers that help us run the app, and only as needed: - Supabase — hosts our database, authentication, and file storage. - RevenueCat and the Apple App Store / Google Play — process and manage subscription purchases. - Push notification services (Expo, Apple APNs, Google FCM) — deliver notifications to your device. Information you choose to make visible to others (such as your profile, competition results, or messages you send) is shared with those users as part of using the app. We may also disclose information if required by law. CHILDREN'S PRIVACY MusicConnect is used by young musicians. For accounts identified as under 13, we require a parent or guardian email and consent before full features are enabled, and certain features are restricted until consent is given. Parents or guardians may contact us to review, correct, or delete their child's information. If you believe a child has provided information without appropriate consent, please contact us and we will address it. KEEPING AND DELETING YOUR INFORMATION We keep your information while your account is active. You can delete your account at any time from within the app (Settings). When you do, your account is scheduled for deletion and permanently removed after a short grace period. You can also export a copy of your data from within the app. YOUR RIGHTS Consistent with the New Zealand Privacy Act 2020 (and similar laws that may apply to you), you may request to access, correct, export, or delete your personal information. Many of these are available directly in the app; for anything else, contact us using the details below. SECURITY We protect your information with encryption in transit, access controls, and reputable infrastructure providers. No system is perfectly secure, but we work to keep your data safe. INTERNATIONAL PROCESSING Your information may be stored and processed on servers located outside New Zealand (for example, our hosting and subscription providers). Where it is, we take steps to ensure it remains protected. CHANGES TO THIS POLICY We may update this policy from time to time. When we do, we'll change the "Last updated" date above, and significant changes may be announced in the app. CONTACT US Questions about this policy or your information? Email us at musicconnectadmin@gmail.com.